BakForty will accept the return or cancellation of an order under the following conditions:
- Items that are purchased and cancelled before shipping are subject to a 15% processing fee.
- Ebikes that are shipped may be returned within 14 days of delivery if the odometer has no miles on it and the bike shows no sign of use. If there are fewer than 10 miles on the bike it may be returned within 14 days of purchase. However, 25% of the purchase price is non-refundable and purchaser is responsible for return shipping fees.
- The original shipping charges are non-refundable.
- BakForty will not accept the returns of products after 14 days.
- In the event of a product return, BakForty will not accept the return of promotional items associated with that sale. The MSRP value of the promotional items will be deducted from the refund.
- Before a return is made, the customer must contact us to receive written approval of the return and a Return Authorization Number from BakForty. If a customer sends a return without the written consent of the company, a refund will not be issued. The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item.
- Once a return is approved by BakForty, you may receive an exchange, company credit, or a refund.
Please address your return to:
KMP Enterprises Inc
c/o Returns: Order # _____
S83W18741 Saturn Dr
Muskego, WI 53150
Note BakForty Gear is a division of KMP Enterprises Inc.